Privacy Policy
Privacy Policy
Last updated: March 2026
Introduction
ProAct Consulting (hereinafter "we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data in accordance with the BiH Personal Data Protection Law (Official Gazette BiH, No. 12/2025).
Data Controller
The controller of your personal data is ProAct Consulting, Maršala Tita 135, 75000 Tuzla, Bosnia and Herzegovina. For all questions about processing your data, you can contact us by email: consulting@proactconsult.ba or phone: +387 62 471 000.
Data Collection
This website does not collect personal data through forms. If you contact us via email or phone, we only collect the data you voluntarily provide (name, email address, phone number, message content).
Processing Purpose
We use your data exclusively for responding to your inquiries, providing requested information about our services, and for communication related to potential consulting engagements.
Legal Basis
The legal basis for processing your data is your consent (when you contact us) and legitimate interest (for responding to service inquiries), in accordance with Articles 6 and 7 of the BiH Personal Data Protection Law.
Retention Period
We retain your data only as long as necessary to fulfill the purpose for which it was collected. Communication related to inquiries is retained for a maximum of 12 months from the last contact.
Your Rights
Under the BiH Personal Data Protection Law, you have the right to: access your data, rectification of inaccurate data, erasure of data, restriction of processing, objection to processing, and data portability. To exercise any of these rights, contact us at consulting@proactconsult.ba.
Cookies
Our website uses only technically necessary cookies for proper functionality. We do not use cookies for tracking, analytics, or marketing.
Policy Changes
We reserve the right to update this privacy policy. All changes will be published on this page with the date of the last update.
Supervisory Authority
If you believe your rights have not been respected, you have the right to lodge a complaint with the Personal Data Protection Agency in Bosnia and Herzegovina.